Our Perfect Pup Promise Policy
Each sign is custom-made just for you, so we can’t accept returns or swaps for change of mind or typos in personalization. But if your sign shows up with shipping damage or a manufacturing defect, we’ll replace it faster than your pup can chase a squirrel. Got damage? Snap a photo and reach out within 14 days of your pup's arrival, and we’ll make it right.🐾
Shipping & Handling
Because each piece is made just for you, processing times can vary depending on the season. Once your order passes our quality check, it's carefully packaged, labeled, and prepared for delivery. As soon as the shipping label is created, a tracking number is automatically sent to your email so you can keep an eye on your new favorite thing.🐾
Your Assistance Pup
Meet Ruby Roo-YAP-(Your Assistance Pup)
When she’s not busy chasing tennis balls or charming friends, Ruby is overseeing every order with paws-on leadership. She’s here to make sure every experience is smooth, friendly, and full of happy tails to tell. She’s all ears and ready to fetch you no-fuss solutions! She doesn't bite, so Yap at Us.🐾